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Playbook diagnostic

Digital Ecosystem & Connected Enterprise Capability Check

Helps organisations assess their readiness to build and run effective digital ecosystems, turning connectivity across their value chain into coordinated action.

The methodology is organised around five clearly defined capability groups and fifteen specific capabilities described in the supplied playbook data.

Digital ecosystem readiness: direct answers

What business problem does this diagnostic address?

Organisations can connect systems, partners and data without creating coordinated action across the value chain. Weak shared governance, fragmented integration, unclear accountability and limited real-time decision capability can slow collaboration, reduce trust and leave leaders without a reliable view of where ecosystem readiness is strongest or weakest.

Who is this diagnostic for?

This diagnostic is for senior leaders and decision-makers responsible for ecosystem strategy, technology, operations, data, governance, artificial intelligence, partner collaboration and organisational learning in organisations working across connected value chains.

What do you get from the capability check?

You receive a structured readiness view across five capability groups and fifteen named capabilities, helping you identify strengths, gaps and practical areas to prioritise for further action and reassessment.

What does the diagnostic assess?

The capability check covers five connected areas. Together, they examine whether an organisation can turn ecosystem connectivity into coordinated action across its value chain.

Ecosystem Strategy and Leadership

This covers whether your organisation treats connected ecosystems as a genuine priority, not just talk. It looks at having a clear shared vision, senior leaders who sponsor and fund the work, and the skill to spot where collaborating with suppliers, customers, and partners across the value chain creates real new value.

  • Ecosystem Vision and Strategic Priority
  • Executive Sponsorship and Investment
  • Value Chain Opportunity Identification
  • Ecosystem Vision and Strategic Priority: This is about whether building digital ecosystems is a clear, agreed priority near the top of your plans, rather than a side project. It means people across the organisation understand the vision, know why connecting with partners matters, and can explain how working as part of a wider network supports the goals you are chasing.
  • Executive Sponsorship and Investment: This looks at whether senior leaders actively back ecosystem work with their time, attention, and money. It is not enough for leaders to nod along; they need to champion the effort, remove blockers, and fund it properly. Without that visible backing and steady investment, promising ecosystem ideas stall because nobody senior is clearing the path or paying for them.
  • Value Chain Opportunity Identification: This is the ability to spot where working with suppliers, customers, partners, and even regulators across your value chain can create value you could never reach alone. It means looking outward regularly, understanding partner needs, and recognising chances to share data, coordinate, or build something together that benefits everyone involved rather than only optimising your own internal work.

Data Sharing and Integration

This is the practical plumbing of an ecosystem. It examines how openly and securely you share data with partners, how well your information technology connects with your operational technology, and whether you have dependable platforms and clean, accurate data that others can rely on without constantly correcting or doubting what they receive.

  • Cross-Partner Data Sharing
  • IT and OT System Integration
  • Data Infrastructure and Quality
  • Cross-Partner Data Sharing: This looks at whether sharing useful data with your ecosystem partners is normal and comfortable for you, rather than a rare, painful exception. It covers having the agreements, channels, and willingness to exchange information both ways, securely, so partners can make better decisions. The report shows most organisations talk about sharing but very few actually do it extensively.
  • IT and OT System Integration: This checks whether your information technology, like business systems and software, connects smoothly with your operational technology, like machines, sensors, and control systems. When these worlds are joined up, data flows freely between the office and the shop floor, giving a complete picture. The report highlights that poor integration is a bigger barrier to ecosystems than AI itself.
  • Data Infrastructure and Quality: This is about having reliable platforms to store and move data, plus data that is clean, accurate, and trustworthy. If your data is messy or your systems keep falling over, partners cannot rely on what you give them. Good infrastructure and quality mean people spend time using data to make decisions, not fixing it or doubting whether it is correct.

Joint Governance and Trust

Governance is what makes sharing safe and lasting. This group looks at whether you and your partners agree shared rules for owning, using, and protecting data, whether everyone knows their role and who is accountable, and whether partners trust you because you keep their data secure and respect privacy consistently over time.

  • Joint Cross-Organisational Data Governance
  • Clear Partner Roles and Accountability
  • Data Security, Privacy and Trust
  • Joint Cross-Organisational Data Governance: This looks at whether you and your partners have agreed shared rules for how data is owned, used, protected, and shared across all your organisations, not just within your own walls. The report found a striking ninety-one percent lack this joint governance. Without agreed rules spanning the ecosystem, disputes and confusion quickly stall collaboration and erode the trust that sharing depends on.
  • Clear Partner Roles and Accountability: This checks whether everyone in your ecosystem knows their role, who makes which decisions, and who is accountable when something needs doing. Ecosystems involve many organisations, so without clarity, things fall between the gaps and people point fingers. When roles and accountability are clear, work moves smoothly because everyone understands what they own and who to turn to when problems arise.
  • Data Security, Privacy and Trust: This is about keeping partner data secure, respecting privacy, and consistently doing what you promised, so partners trust you enough to share. Trust is the foundation of any ecosystem; one breach or broken promise can undo years of relationship building. Strong security and honest, reliable behaviour give partners the confidence to keep sharing valuable data with you over time.

Industrial Intelligence and AI

Industrial Intelligence means bringing operational technology, information technology, and artificial intelligence together. This group checks whether AI is truly built into your everyday decisions rather than stuck in pilots, whether you can act on live data quickly, and whether your people have the skills, tools, and infrastructure to put AI to work usefully.

  • AI Embedded in Decision Making
  • Real-Time Data-Driven Decisions
  • AI Skills, Tools and Infrastructure
  • AI Embedded in Decision Making: This checks whether artificial intelligence is genuinely built into how you make everyday decisions, rather than sitting in one-off pilots and demonstrations that never scale. The report found AI adoption is widespread but often shallow. Embedded AI means it quietly supports real choices people make daily, helping them decide faster and better, instead of being an exciting experiment that delivers little lasting value.
  • Real-Time Data-Driven Decisions: This is the ability to act on live, current data quickly, rather than waiting on old reports or relying on gut feeling. In a connected ecosystem, conditions change fast across partners, so being able to see what is happening now and respond promptly is a real advantage. Slow, backward-looking decisions let problems grow before anyone notices and reacts.
  • AI Skills, Tools and Infrastructure: This looks at whether your people have the skills, the tools, and the underlying infrastructure they need to use AI usefully every day. The report makes clear that missing skills and weak infrastructure are bigger barriers than AI itself. Even the best AI delivers nothing if people cannot use it or the systems to run it are not in place.

Collaborative Operating Models and Learning

Ecosystems only work when people collaborate well over time. This group examines whether you have clear, repeatable ways of working with partners, whether you make coordinated decisions against goals you genuinely share, and whether you keep learning from the ecosystem and adapting quickly as partners, technology, and conditions around you all change.

  • Cross-Company Collaboration Processes
  • Coordinated Decisions and Shared Goals
  • Continuous Learning and Adaptation
  • Cross-Company Collaboration Processes: This checks whether you have clear, agreed ways of working with partners, so collaboration runs smoothly instead of depending on personal favours or whoever happens to know whom. The report stresses that collaboration processes matter more than clever technology. Repeatable processes mean partnerships keep working even when individuals leave, and new partners can join without everyone reinventing how to work together each time.
  • Coordinated Decisions and Shared Goals: This looks at whether you and your partners pull in the same direction, making coordinated decisions against goals and measures you all genuinely share. In an ecosystem, partners with conflicting aims undermine each other. When everyone shares clear goals and coordinates their choices, the whole network creates more value than the partners could alone. This shared direction is what turns connectivity into coordinated action.
  • Continuous Learning and Adaptation: This is about whether you keep learning from your ecosystem and adapt quickly as partners, technology, and conditions change around you. The report names organisational learning as a key capability for ecosystem success. A network that cannot learn and change falls behind, while one that constantly takes in lessons and adjusts stays ahead and keeps creating value as the world shifts.

What you receive

You receive a structured readiness view across five capability groups and fifteen named capabilities, helping you identify strengths, gaps and practical areas to prioritise for further action and reassessment.

  • A structured review of five capability groups.
  • Coverage of fifteen named capabilities across the connected enterprise.
  • A basis for discussing strengths, gaps and priority areas with relevant stakeholders.
  • A consistent capability model that can support later reassessment.

How does the diagnostic work?

  1. 1 Open the capability check Use the readiness diagnostic link to begin reviewing your organisation against the supplied capability model.
  2. 2 Consider each capability Assess the organisation across strategy, integration, governance, AI, collaboration and learning using the diagnostic prompts.
  3. 3 Identify priorities Use the resulting readiness view to discuss gaps, align stakeholders and decide which capability areas need focused action.

What outcomes can the assessment support?

The diagnostic can support clearer conversations about ecosystem vision, executive sponsorship, cross-partner data sharing, IT and operational technology integration, data quality, joint governance, partner accountability, security and trust. It also helps teams examine whether AI is embedded in decisions, whether live data can inform timely action, and whether the necessary skills, tools and infrastructure are present. By using a shared set of capability definitions, decision-makers can focus on specific operating and governance gaps rather than relying on broad statements about digital transformation.

The assessment also provides a practical structure for reviewing collaboration processes, coordinated decisions, shared goals and continuous learning. These areas matter because an effective connected enterprise depends on more than technical connectivity: partners need agreed ways of working, clear responsibilities and the ability to adapt as technology, relationships and operating conditions change.

Frequently asked questions

What does the Digital Ecosystem & Connected Enterprise Capability Check assess?

It assesses readiness across ecosystem strategy and leadership, data sharing and integration, joint governance and trust, industrial intelligence and AI, and collaborative operating models and learning.

Who should use this digital ecosystem readiness diagnostic?

It is designed for leaders and functions responsible for strategy, technology, operations, data, governance, AI, partner relationships and organisational learning across connected value chains.

What practical outcome does the capability check support?

It supports a clearer view of strengths and gaps across fifteen capabilities, so decision-makers can identify where coordination, integration, governance, trust, skills or operating practices may need attention.

Does the diagnostic focus only on technology?

No. The supplied capability model covers technology and data alongside leadership, investment, partner roles, accountability, trust, shared goals, collaboration processes and continuous learning.

Where is your digital ecosystem ready, and where does it need attention?

Start the readiness diagnostic